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Feb 14 / BARD CEP

Program Operations Director-Los Angeles, CA.

Organization: The Children’s Nature Institute

Position Title: Program Operations Director

Location: Los Angeles, CA

Hours & Compensation: Full time, 40 Hours a Week / Up to $42,000 per year salaried

Application Deadline: Not listed


Job Description:

The mission of The Children’s Nature Institute (CNI) is to educate children, families, and communities through interactive experiences in nature and to inspire respect, responsibility, and a connection to the natural environment.

The Program Operations Director is instrumental in managing and directing our talented team of Program Staff to provide the most effective, efficient and impactful nature-based programming to more than 10,000 children each year. This important role also manages all our partnership programs and is responsible for meeting our annual fee-based income goals.

Team Management

  • Manage a team of highly skilled and expert staff, including: Education Manager, Environmental Educators, Volunteer Coordinator, Office Coordinator, and Animal Husbandry Specialist.
  • Responsible for the hiring and training of all new staff.
  • Assist with balancing schedules and workflow.
  • Troubleshoot and find solutions with personnel when issues arise.
  • Guide, mentor, and encourage staff development.

Program Direction

  • Work with our Education Manager to monitor and plan the overall Program Department workload, projects, and staff assignments.
  • Ensure that the staff assigned to scheduled programs and events is supported and well-prepared, and that all database information is complete.
  • Monitor and assist in program tracking. Report program statistics such as: number of people served, evaluations received, program budgets, etc. Provide assistance to Directors in compiling and interpreting factual information for grant writing and board meetings, etc.
  • Gather, organize, and occasionally develop documentation and evaluations of various programs, working closely with Education Manager and Environmental Educators in the design and scope of related documentation.
  • Prepare for and lead weekly Program Meetings.
  • Help to source, price, and acquire any new program materials.
  • Photograph programs and events when necessary, to provide material for media and grants.
  • Monitor CNI’s Wondermobile traveling science vans to ensure staff is completing weekly fuel purchasing, washing, oil changes, and regular servicing appointments. Report vehicle issues to Executive Director for assessment.
  • Responsible for handling all customer service feedback.
  • Control the monthly/annual Program Budget as advised by Executive Director.

Animal Husbandry Supervision

  • Assist our highly skilled Animal Husbandry Specialist to ensure health and welfare of all animals; ensuring that Program Team is providing the necessary daily care to each of the animals in our collection, meeting each species’ exact requirements.

Fee-Based Income & Collaborative Partnership Management

  • Manage existing non-profit and for-profit partnership programs: work with partners to assess needs and determine program/contract structure that that is aligned with the organizations’ missions.
  • Develop, source, and secure new income-generating programs. Responsible for achieving the financial goals set in the annual budget. Bring substantial value-added, mission-related programs for clients, educators and organization. Contact new schools, new organizations, etc. that can pay for our programs.
  • Develop and implement new program marketing materials and overall marketing strategy. Similarly, design and incorporate the sale of CNI for-profit items that are aligned with our mission.
  • Ensure all fee-based program bookings for schools, events and parties are completed accurately and in a timely manner by staff, via: phone conversations, scheduling by e-mail, inputting information into our database, sending all necessary paperwork to the booking party and making sure confirmation policies are received in a timely manner. Work with teachers, administrators or parents to plan and implement activities and curriculum that are of interest to the private party and that promote fun, hands-on learning experiences for all kids.
  • Assign staff to all of the booked partnership and fee-based programming.
  • Maintains and prepares staff on high quality customer standards for all programming.

Organizational / Miscellaneous

  • Assist the team in preparation work for annual events such as Annual Gala, Urban Nature Week, Kids Rock, etc.
  • Contribute to and write materials for funding purposes, as required by Executive Director, which may include proposals, reports, marketing and other communications.
  • Ensure that CNI’s monthly newsletter (via Constant Contact) is published in a timely manner, with staff contributing to the necessary areas.

How to apply:

To apply: Email cover letter, resume and salary history to:

Please title the email subject line: Program Operations Director

Please, no calls.


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