Helpdesk Coordinator is Laura Morano.
User Services is managed by Joe DeFranco.
The Helpdesk services computers owned by the college and operates computer labs in Henderson Technology Laboratories, Henderson Computing Resources Center, Avery Arts Center, and Bertelsmann Campus Center. Faculty, staff, and students seeking any IT support with their Bard-owned computers or network access on campus, can contact us by phone or email to create a service ticket.
Problems in our computer labs should be brought to the attention of Helpdesk Staff during regular business hours or to the student Lab Monitor on-duty after hours.